Legal

Terms & Conditions

Not for use on public roads. All performance tuning (engine and transmission software), pops & bangs, Euro 2 and other emissions-related software provided by Berkut Tuning Technology L.L.C. is intended exclusively for motorsport / off-road use and is not intended for use on public roads.

These Terms & Conditions (“Terms”) govern the use of this website and the provision of services by Berkut Tuning Technology L.L.C. (“Berkut Tuning”, “we”, “us”), Dubai, United Arab Emirates. By using the website or ordering services you agree to these Terms.

1. Services

We provide vehicle software services for BMW and MINI vehicles, including engine control unit (ECU / DME) and transmission (TCU / EGS) software calibration, on-site unlock of engine control units, installation of third-party tuning software licenses (MHD, MG Flasher, Bootmod3, XHP Flashtool), vehicle coding, multimedia activation (Apple CarPlay / Android Auto, apps, region change) and remote engine start activation. Services are performed as a mobile service at the location agreed with the customer.

2. Orders

  • An order submitted through the website is a request for service and not a binding contract. A contract is concluded when we confirm the order, the price and the appointment with you (by WhatsApp, Telegram, phone or email).
  • Availability of options depends on the exact vehicle configuration and software version, which we verify by VIN. If an option is not available for your vehicle, we will inform you before starting the work and you will not be charged for it.
  • You must provide accurate information, including a correct VIN. Licenses are issued for the VIN provided.

3. Prices and payment

  • All prices are in UAE Dirhams (AED). Prices for third-party software licenses are based on the vendors’ official prices and may change when the vendors change their prices or exchange rates change.
  • Promotional discounts apply only within the stated dates and to the stated services; they cannot be combined unless stated otherwise.
  • Items marked “On request” are priced individually and confirmed before the work.
  • Payment is made in the agreed form (cash, card or bank transfer) after the order is confirmed, as agreed with you. VAT is charged where applicable under UAE law.

4. Software licenses

Tuning software licenses are sold by independent vendors and are permanently bound to the vehicle VIN. Licenses are non-transferable to another vehicle and are subject to the vendor’s own license terms. We act as an official dealer / installer and are not the developer of this software.

5. Customer obligations

  • The vehicle must be in good technical condition, with a healthy battery and no active critical faults. We may refuse or postpone work if the vehicle condition makes it unsafe.
  • Stage 2 and higher maps require appropriate hardware modifications. The customer is responsible for the installation and quality of hardware parts.
  • The customer is responsible for using fuel of the grade required by the selected map.
  • The customer is responsible for compliance of the modified vehicle with UAE traffic, registration, emissions and insurance requirements when used on public roads.

5a. Off-road use only

Tuned vehicles and the software we install are not intended for use on public roads. The customer confirms that the vehicle will be used with this software only on closed tracks / off-road, and bears sole responsibility for any use on public roads, including compliance with UAE traffic, emissions, registration, inspection and insurance requirements.

6. Warranty and liability

  • We guarantee that the work is performed professionally with genuine software. If a software issue is caused by our work, we will correct it free of charge.
  • Modifying vehicle software may affect the manufacturer’s warranty, dealer service and insurance coverage. By ordering, you confirm that you understand and accept this (see our Tuning Disclaimer).
  • To the maximum extent permitted by UAE law, we are not liable for indirect or consequential losses, for damage caused by mechanical wear, pre-existing faults, improper driving, unsuitable fuel, third-party hardware, or modifications made by others after our work.
  • Nothing in these Terms limits rights you have as a consumer under Federal Law No. 15 of 2020 on Consumer Protection.

7. Cancellation

See our Refund & Cancellation Policy.

8. Intellectual property

All content of this website (texts, design, logos) belongs to Berkut Tuning Technology L.L.C. or is used with permission. BMW, MINI and M are trademarks of BMW AG; MG Flasher, MHD, Bootmod3 and XHP are trademarks of their respective owners. We are an independent company and are not affiliated with BMW AG.

9. Website use

You must not misuse the website, submit false orders or attempt to interfere with its operation. Information on the website (including estimated power figures) is provided for general information and may contain inaccuracies.

10. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Disputes shall first be resolved amicably; failing that, they shall be referred to the competent courts of Dubai.

11. Contact

Berkut Tuning Technology L.L.C. · Dubai, United Arab Emirates · info@berkut-tuning.ae · +971508862234

Warning: Not for use on public roads. All performance tuning, pops & bangs, Euro 2 and other emissions-related software is intended exclusively for motorsport / off-road use. Details